by StratAgree™ Trend Watch | Jan 29, 2016 | Regulation
The CFPB’s January 2016 Consumer Complaints report was released yesterday for data gathered in December (and prior) 2015. In the report, the CFPB lays out complaints by product/service, by state/district and by company. The report is comprised of three main...
by StratAgree™ Trend Watch | Jan 11, 2016 | News
For the seventh straight year, Forbes has come up with a list of America’s Best Banks. While we’d like to see measures of customer satisfaction included in these rankings, Forbes uses a more typical set of criteria based on strength and stability....
by StratAgree™ Trend Watch | Jan 5, 2016 | News, Uncategorized
As participants in the financial services industry, we should be interested in what the Consumer Finance Protection Bureau (CFBP) is working on. To better understand this regulator, StratAgree has begun to review their monthly reports of consumer complaints. The most...
by StratAgree™ Trend Watch | Dec 10, 2015 | Trends, Uncategorized
By now, this offer should be familiar to everyone in our business–“Switch to Bank X and Get $300!” Banks, particularly the larger players are pulling out the stops with offers of $300, $400, even $500 for moving. What are these banks looking for?...
